FAQ

FAQ2020-10-13T17:00:38+01:00
When does Industry Tools take place?2020-10-06T17:03:33+01:00

June 1st-3rd, 2021

Does the complex have parking facilities? If so, how much do they cost?2020-10-06T17:08:17+01:00

The Bilbao Exhibition Centre has indoor parking for 4000 vehicles. The car park charges are €2 for the first hour and €1.4 per hour thereafter, with a maximum of €15 per day.

What are its opening hours?2020-10-06T17:10:30+01:00

From 09:30 to 18:00 hours.

How much is the admission fee?2020-10-06T17:12:03+01:00

Soon

I have attended previous editions of the show. Do I need to register again this time?2020-10-06T17:13:27+01:00

Yes. You need to register for each separate edition of each event so that we can send you your accreditation.

How do I get to the BEC?2020-10-06T17:15:06+01:00

Full information is available on the Ferroforma website at Visitors / How to arrive

What public transport connections with the airport are there?2020-10-06T17:16:52+01:00

To reach the airport from the BEC via public transport, take Line 2 of the Metro to San Mamés station, which connects with the Termibus bus station. Buses to the airport depart every 30 minutes. There is also a taxi rank at the north entrance to the BEC. The airport is about 20 minutes away, and the cost is around €30.

Does the complex have parking facilities?2020-10-06T17:21:14+01:00

The Bilbao Exhibition Centre has indoor parking for 4000 vehicles.

Are there any hire-car companies nearby?2020-10-06T17:18:45+01:00

Several hire-car firms operate out of Bilbao airport.

Can I store my luggage at the BEC?2020-10-07T16:08:04+01:00

Suitcases and coats can be left in the cloakroom facilities.

Are there any special offers on air fares for visitors to Industry Tools?2020-10-06T17:24:33+01:00

Information on special offers for travel and accommodation for the Industry Tools  is available on the website under Visitors/ Travel & Accommodation.

Disabled access2020-10-06T17:37:35+01:00

The Bilbao Exhibition Centre has lifts for accessing the complex from the car park and the exhibition halls from the central Atrium. It is a fully accessible building.

Could you provide me with a weelchair?2020-10-06T17:39:57+01:00

Yes: go to the information desk on the day of your visit for directions as to where to pick up a chair.

Is there a travel agency on site?2020-10-06T17:25:57+01:00

Yes, there is a travel agency in the Central Atrium of the complex.  You can also contact the official travel agency of the BEC.  Full information is available on the website under Visitors/ Travel & Accommodation

Is there WiFi?2020-10-06T17:33:36+01:00

Yes, visitors, exhibitors and other users of BEC can connect to the Internet free of charge from anywhere in the exhibition site. 

The service offers 9 hours connection each day at 512 K. Therefore, users requiring a service with greater capacity or for a longer time must contract it directly through the payments gateway.

To do so, the service requires basic registration details, or in other words, name, surname, mobile telephone and e-mail.

Is smoking permitted at the BEC?2020-10-06T17:35:44+01:00

Smoking is forbidden by law in all enclosed venues.

What number should I telephone in case of an emergency?2020-10-06T17:29:48+01:00

For general emergencies, dial 112.

Are there banking facilities on site?2020-10-06T17:45:12+01:00

There are no bank branches in the complex, but there is an ATM belonging to the BBK savings bank in the Central Atrium.